SMI was founded and began serving local businesses in Carrollton, Georgia, with accounting services, batch processing, and data entry. Our first office was in the living room of Bob and Tish Stone’s home.
SMI was founded and began serving local businesses in Carrollton, Georgia, with accounting services, batch processing, and data entry. Our first office was in the living room of Bob and Tish Stone’s home.
Began offering automation services to various counties in Georgia.
Partnered with the Department of Family & Children Services in Georgia, enabling counties to provide accounting reports to various funding agencies. This partnership continues today as the comprehensive SMILE Financial Management System.
Partnered with Georgia to provide Food Stamp benefit issuance services.
Partnered with Alabama to provide Food Stamp benefit issuance services
Partnered with Montana and Mississippi to provide Food Stamp benefit issuance services.
Developed the Systems and Methods Automated Remittance Technology (SMART™) system and contracted with Missouri and North Carolina to use SMART™ for comprehensive child support collection and disbursement services.
Partnered with Connecticut to provide comprehensive child support payment processing and disbursement services.
Partnered with Georgia to provide comprehensive child support payment processing services, and with the District of Columbia to provide comprehensive child support payment processing and disbursement services.
Partnered with Colorado to provide comprehensive child support payment processing services and a customer service call center.
Partnered with Massachusetts to provide comprehensive child support payment processing and medical support services.
Partnered with Tennessee to provide comprehensive child support payment processing services and a customer service call center
Connecticut and Rhode Island joined together to create a regional SDU for child support payment processing, disbursements, and customer service.
Contracted with Idaho for child support payment processing, customer service, and case management, and sub-contracted to provide child support payment processing and disbursements for West Virginia.
Launched the smiONE™ Visa® Prepaid Card program for the Georgia Department of Family and Children Services utilizing the SMILE™ System.
Added the smiONE Card to the North Carolina child support program in April 2011. Launched the smiONE™ Visa® Prepaid Card tribal program with the Modoc Tribe.
Partnered with the Winnebago and Comanche tribes’ child support to implement the smiONE Card program, as well as the state of Oklahoma to provide child support payment processing.
Partnered with the state of Maryland to provide comprehensive child support collection services.
Partnered with the state of Texas to provide child support payment processing and the smiONE Card program.
Implemented the first web portal for Georgia Department of Family and Children Services employee and vendor communities to access detailed payment information and tax forms via the SMILE System.
Contracted with the state of Florida to provide child support payment processing and the smiONE card program.
Contracted with the state of West Virginia to provide child support payment processing and the smiONE Card program.
Transitioned the state of Ohio to the SMI SMART™ and smiONE Card solutions
Added the smiONE Card program to Colorado.
Transitioned the state of North Dakota to the smiONE Card solution.
Contracted to provide smiONE™ Visa® Prepaid Card services to the California In-Home Supportive Service providers.