Document Management

Secure data storage and accurate record keeping are absolutely essential for all state agencies, of equal importance along with prompt disbursement of payments. This is why SMI provides state-of-the-art document management services in every state and agency that we serve, so each transaction and interaction is properly imaged, documented and preserved, and the proper documents can be easily called up anytime they are needed.


Thanks to the digital age, it’s no longer necessary to keep rooms filled with filing cabinets containing millions of paper documents—and yet, modern technology also presents its own set of challenges, such as the challenge of providing secure data storage and simple document retrieval. Combining our years of experience with cutting-edge technology, SMI meets these challenges by integrating efficient and cost-effective document management and imaging solutions into our workflow seamlessly scanning and storing all pertinent paperwork from checks to transaction records to case-specific documents. This enables our clients to focus more effectively on the needs of their constituents without getting buried in the paperwork.


The integration of document management into our services provides numerous advantages to our customers, including the following:

  • Saves thousands of dollars per year in printing and administrative costs
  • Secure online document storage with instant retrieval of images
  • Added layer of security because data is not stored on government servers
  • Effective virtual filing system that enables users to locate case-specific documents quickly
  • Easy retrieval for auditing purposes

With decades of experience working with numerous agencies across many states, SMI continues to lead our industry by providing matchless support and seamless integration into our services. To learn more about how our document management solutions can save your agency time, money and stress, contact us today.