SMI has never forgotten that serving the needs of people is at the heart of what we do. Our Passion to Serve is reflected in large part by the quality of people who serve on our leadership team, the people who have helped us become one of the most successful and trusted companies in our industry, and who continue to help us stay true to our core values as SMI continues to grow.

Members of this team are actively involved in implementations and transitions and are responsible and accountable to our partners.

  • Joe provides dynamic leadership with a strong vision for superior technology and a commitment to honesty, hard work, and accountability.

    Joe Stone
    Chief Executive Officer
  • Bill directs administrative and financial functions with expertise and professionalism to ensure financial strength and stability.

    Bill Stone
    President, Chief Financial Officer
  • Bart, a cutting-edge solution designer, provides proven leadership in implementing complex technology solutions.

    Bart Stone
    Chief Technology Officer
  • Lou uses her unparalleled expertise and hands on management style to ensure successful operations, leading to many long-term partnerships.

    Lou Hall
    Chief Operating Officer
  • Karen provides marketing leadership with an entrepreneurial spirit that supports the ever-evolving needs of the human services community.

    Karen Middlebrooks
    Chief Marketing Officer
  • Robin, CPA and CGMA, brings an eye for detail in managing financial activities, controlling costs, and maximizing productivity.

    Robin Custard
  • Mark, MCSE, MCP+I, and CDIA, leads Information Services in helping customers achieve exceptional system innovation and performance.

    Mark Carlson
    Vice President of Information Services
  • Liza, SPHR and SHRM-SCP, leads the company‚Äôs efforts in talent management and organizational development, and maintaining the best possible team members to ensure the delivery of quality services.

    Liza Lulay
    Vice President of Human Resources
  • Jason, Six Sigma Greenbelt and CIAC Call Center Professional, maximizes operational efficiencies to ensure outstanding customer service.

    Jason Brown
    Vice President of Customer Service
  • Janet uses her human services expertise and her action-oriented nature to deliver success in the Governmental Services Division.

    Janet Statts
    Vice President of Government Services
  • Bilinda, a child support veteran, provides leadership for child support services ensuring we meet or exceed customer expectations.

    Bilinda McKay
    Vice President of Operations
  • Lisa, a family-focused human services professional, provides a strong focus on improving the lives of the children and families we serve.

    Lisa Skenandore
    Vice President of Business Development